Terms & Conditions

Miljögården is one of the leading home decoration wholesalers in Sweden. To make a purchase in our online store, you must be authorized and registered as our customer. As soon as you received your login details, you will be able to see the prices. Our office and warehouse is located in Svedala, where we also have a showroom for retailers.

Ordering
After completing your order, an order confirmation will be automatically sent out to your registered email address. In the confirmation you will find all the information about the products, prices, billing and delivery address. In case something should be wrong in your order, please immediately get in contact with us through e-mail: info@miljogarden.com or by phone +46 40 40 86 40.

Payment and delivery
We deliver your order as soon as either all or most of the products you ordered are in stock. There may be some waiting time, due to the season and supplier delays. Internationally we ship our products with Dachser on pallets or half pallets. The shipping cost will be added to all orders, the exact amount we know as soon as we have packed your order. For your first order we like you to pay in advance and there is also a minimum order amount. On your following orders we offer 30 days credit. The complete information will be given when you are registered as our customer.

Prices
The prices in the store are stated in SEK (Swedish crowns), DKK (Danish Kroner), NOK (Norwegian kroner) or EUR (Euro) and all prices exclude 25% of VAT. We reserve the right to make adjustments of incorrect given prices. 

Complaints
In case of any complaints of damaged goods, please contact us within 30 days from the date you received the shipment. You reach us either by email: info@miljogarden.com or by phone: +46 40 40 86 40. Please handle your customer number, invoice number and the details about the affected products and their article numbers. Please also send us photos of damaged products. If you return a product, after agreement with us, we ask you to return them packed in their original packaging and also well protected to avoid damage. If Miljögården has delivered an product not ordered, this is to be reported no later than 8 days after delivery. Replacement goods are sent with existing backorder. In other cases a creditnote is issued.

Product
We reserve the rights for any typographical errors on this website as well as eventual products out of stock. We do not guarantee that the images reflect the product's exact appearance as color difference may occur depending on your screen, the photo quality and resolution. However, we try our best to expose them as accurate as possible.

Backorder
Miljögården reserves the right NOT to send backorders/orders with a value less than 3000 SEK/DKK / 3000 NOK / 300 EUR. Undelivered orders are cancelled after 6 months.

Force majeure
We accept no responsibility for delays and errors due to circumstances beyond our influence, such as labor disputes, fire, war, government decisions, reduced or non-delivery from our suppliers. Furthermore, we have no responsibility for any changes of products characteristics made by the suppliers and other factors beyond our control. We are not responsible for direct or indirect damage/loss that may accure for our customers.

Cookies
The law requires visitors to a site in the integrity of purpose to get information about the use of cookies. The information in the cookie can be used to monitor a user's surfing. A cookie is a small text file that the website you are visiting asks to save on your computer to provide access to various functions. You can set your browser to automatically reject cookies. For more information please see the Post and Telecom Agency's website. To keep track of, among others your login and cart, we use cookies (session cookies) that are stored on your computer.